This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS VERY CAREFULLY BEFORE USING THE WEBSITE or APP/ WAP of IndonesianMuslimMatch Service. ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE/ APP/ WAP IMPLIES YOUR AGREEMENT TO BE BOUND BY ALL THESE TERMS AND CONDITIONS ("Agreement"). If you do not want to be bound by the Terms and Conditions, you must not use the Website /APP/ WAP or the Services of MM. The Terms and Conditions also include the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and conditions").
ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE/ APP/ WAP INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS herein. SO PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms and Conditions of use of website/ APP/ WAP, You also accept and agree that you have read, understood and are bound by these Terms and conditions, regardless of how You/MM member subscribe to or use the MM Services. If you do not want to be bound by the Terms and Conditions, you must not use the Website or MM APP/WAP or the MM Services.
In these Terms, references to "You" or "User" or "MM member" shall mean the end user accessing the Website/ APP/ WAP of MM Services, its contents or using the MM Services offered. “Services" means a collective reference to the MM Service provided by Matrimony.com Limited, CIN: L63090TN2001PLC047432, a company under the provisions of companies act, 2013 and having its registered office at No.94, TVH Beliciaa Towers, Tower - 2, 10th Floor, MRC Nagar, Chennai, Tamil Nadu – 600 028 ('MCL/Company').
You understand and acknowledge that MCL acts as an "Intermediary" as defined under clause (1) sub-clause (w) of Section 2 of the Information Technology Act, 2000. IndonesianMuslimMatch is a brand owned by Matrimony.Com Limited (MCL) which owns, retains and has complete rights in MM Website / APP/ WAP of MM Service.
The Website/ APP/WAP of MM acts as a platform to enable any User to register on it (by filling the mandatory fields and optional fields, if any to voluntarily search for profile(s) from the database of MM's already registered Users, for seeking match for themselves. Members are provided with free/paid access for searching profiles from the database of, as per the preference set by you (on the Website/ APP/WAP of MM) and you can shortlist the profiles in which you are interested.
MM is a Website/ APP/WAP owned by Matrimony.com Ltd registered under the Companies Act of India and having its registered office at #94, TVH Beliciaa Towers, Tower-II ,10th Floor, MRC Nagar, Chennai 600028, Tamil Nadu, India.
By voluntarily registering in Website or installing APP /WAP of MM, you agree to be bound by all the terms and conditions ("Agreement")
MM do not authenticate any information of any profile and hence you as a User need to verify the credentials and information provided by other Users.
A. MM Membership and rights of admission is reserved solely for persons who are above 18 years of age.
B. The Website/APP/WAP of MM is made available for your own personal use. The Website/APP/WAP of MM shall not be used for any commercial purpose. By registering and creating account in MM, you accept that you are
I. not prohibited under the laws of any Country to register yourself in Website/APP/WAP of MM
II. you have never been convicted of or involved in any sex crime or any crime involving violence or other criminal offence under the laws of any Country
A. During registration, you are required to provide true, accurate and complete details to MM. If at any point of time, MM comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete, MM shall have full right to suspend or terminate (without any notice) your MM membership and forfeit any amount paid by you towards MM membership fee and refuse to provide MM service to you thereafter.
B. Registration of duplicate profiles of the same person is not allowed in MM’s Website/APP/WAP. MM shall have full right to suspend or terminate (without any notice) such duplicate profiles.
C. MM Membership is restricted strictly to the registered MM individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of MM and nor use the MM Service or MM members data for any commercial purpose, and MM reserves its right to initiate appropriate legal action for breach of these obligation.
You are responsible for safeguarding the confidentiality of your MM login credentials such as your User id, password, One Time Password (OTP) etc., and for restricting access to your computer/mobile to prevent unauthorized access to your account. We, as a Company do not ask for Password and you are cautioned not to share your password to any persons. You agree to accept responsibility for all activities that occur under your account.
MM Members are advised to refrain from:
A. Entering into any financial transactions with other members. MM Members shall not seek financial help or provide financial help from / to the other MM Members
B. Using abusive language or Sexual overtones/when they communicate with the other MM Members
C. Agitate, stalk, intimidate, trouble, mistreat, threaten or defame any User.
D. Being discriminative or using racial comments etc.
E. Sharing of Confidential data such as bank details, Personal Card details etc.,
F. Violating any law for the time being in force.
MM is not responsible for the conduct of any User in Website/APP/WAP of MM. You agree to be cautious in using the Website/APP/WAP of MM during communication with the Users or when you meet the Users in person.
A. MM reproduces your details once you register on our Website/APP/WAP of MM on "as is as available" basis.
B. MM shall safeguard User information using security standards, authentication mechanisms, access controls and encryption techniques
C. MM cannot guarantee the complete protection of User data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the MM servers.
D. MM does not authenticate/endorse any information of any profile and hence you as a User need to verify the credentials and information provided by other Users.
A. You shall safeguard your profile information by creating a strong password during profile creation with combination of alphabets, both upper and lower case and numbers.
B. You are requested to verify the credentials of the Users, exercise due care and caution regarding their profile information which includes marital status, occupation, sect, character, health status, country, ethnicity etc. and satisfy yourself before making a choice of your match. MM shall not be liable for short coming due to any misrepresentations made by any of its MM members.
C. MM Members are expected to provide latest photograph which should not be more than 3 (three) months old. Providing old photographs/ photographs of others, inaccurate / false information shall be treated as violation of terms and conditions of MM.
D. MM members shall not use the MM Website/APP/WAP of other member or indulge in offensive behaviour including but not limited to the distribution of any sexually and/or racially offensive, abusive, defamatory, inaccurate, threatening, vulgar, obscene, harassing, libelous, slanderous, defamatory or objectionable material of any kind including other's copyrighted content e.g. music, videos or in any way used for or in connection with spamming, phishing, trolling, or similar activities.
E. MM members are expected to visit the “Safe Match” page in Website/APP/WAP of MM or the URL www.indonesianmuslimmatch.com/safe-matchmaking for understanding the safety measures on awareness towards online safety
F. You also agree that while accessing / using the Website/APP/WAP of MM, you will be guided by this terms and conditions including but not limited to the use of feature of Website/APP/WAP of MM like super chat, chat, or for viewing social profile of members on their Facebook page
G. MM member shall not assign or transfer your MM membership to any other person or entity, and such an act shall be treated as violation of terms and conditions and MM shall retain their right under clause 3 (A) of this terms and conditions.
H. MM Members agree to use secure devices, software and networks in a public place for accessing the MM services.
I. MM member shall not use any kind of Bots like web robots, Chatbot or any other automated processes/programs/scripts to use, communicate or respond in MM Website/MM APP/ Website.
J. MM Members shall not probe, scan or test the vulnerabilities of the Website/APP/WAP of MM or any networks neither connected to the Website/APP/WAP of MM nor breach the security measures instituted by MM.
K. You shall also not make any payment / transfer any amount to personal account of any MCL employees. All payments shall be made only to MM account.
L. MM members are expected to approach Grievance Officer of MM/ MCL to resolve their complaints and grievances and shall not air their grievance/complaints in social media.
All trademarks, copyright, database rights and other intellectual property rights of any nature in the Website/APP/WAP of MM, together with the underlying software code are owned by MM
The APP/WAP of MM is available both in iOS and Android Platforms and MM shall be accessed through Website www.indonesianmuslimmatch.com. MM will use reasonable efforts to make the APP/Website/WAP of MM available at all times. However you acknowledge the Website/APP/WAP of MM is provided over the internet and mobile networks and so the quality and availability of the APP/Website/WAP of MM may be affected by factors outside MM’s reasonable control. MM reserves the right to add/delete/alter/modify/suspend any or all the MM Services at any time as it may deem fit, without notice.
MM and its subsidiaries, associates, affiliate companies do not accept any responsibility whatsoever for unavailability of the APP/Website/WAP of MM or any difficulty or inability to download or access content or any other communication system failure which may result in the Website/APP/WAP of MM being unavailable. MM will not be responsible for any support or maintenance for the APP/Website/WAP of MM.
Your access to and use of the APP/Website/WAP of MM or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT MM SERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, MM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
You acknowledge that You consent to provide MM, and You are responsible for, the content including personal details provided, selfie verification, photograph uploaded by you etc.
A. MM members hereby consents for receiving communication including promotional communications through any medium of communications such as Emails and /or SMS/Calls from MM.
B. MM may contact the MM members through any of the above media to share the profile of the Users by way of internal messages / links. MM member confirms that the mobile number submitted to it for verification or alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and they shall not initiate any complaint. MM Member further confirms that even if MM Member is registered with the telecom service provider under the category Do Not Disturb / National Customer Preference Register the calls from MM either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls.
A. MM has reasonable processes and system in place to maintain confidentiality of all personal information furnished by MM members other than those meant for sharing with the other Users and MM may at its sole discretion and cost take bonafide steps for maintaining the confidentiality of the information in compliance with applicable law. However, MM/MM member may divulge such information if required by law.
B. Any feedback you provide to MM shall be deemed to be non-confidential. MM shall be free to use such feedback/information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that
i .your feedback does not contain confidential or proprietary information of yourself or third parties;
ii. MM member is not under any obligation of confidentiality, express or implied, with respect to the feedback;
iii. You are not entitled to any compensation or reimbursement of any kind from MM for the feedback under any circumstances.
C. You agree that MM has all the right to process your data through the automated process to serve you with suitable profiles (based on your preference) from MM or its consortium of websites and may also send you communication in this regard.
A. MM has taken reasonable steps to protect the MM member's privacy and shall take all reasonable efforts to protect any personal data provided to us through reasonable security safeguards against such risks as loss or unauthorized use, destruction, use, modification or disclosure of data etc.
B. Although we strive to safeguard the confidentiality of your personally identifiable information, any information transacted over the Internet cannot be made absolutely secure. You also agree that the copying the data by using technology or any other new methods of data misuse/theft cannot be secured by MM and that MM will have no liability for any such act. MM members understand and agree that MM will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
A. In the event you come across any violation by another User including but not limited to having content in the Website/APP/WAP of MM that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another User is impersonating etc. you may then please be free to provide your concerns in writing or email us with digital signature to:
Grievance Officer: Mr. Akilan Paneerselvam
Contact Address :M/s. Matrimony.com Limited,
No.94, TVH Beliciaa Towers, Tower - 2,
10th Floor, MRC Nagar, Chennai,
Tamil Nadu - 600028
B. The Grievance officer shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India. The Grievance officer appointed as per Rule 3 (11) of The Information Technology (Intermediaries Guidelines) Rules, 2011. Any and all complaints to the Grievance Officer shall be in writing.
C. The Grievance Officer shall handle complaints in relation to the following violation by the User of computer resource as the User is not entitled to host, display, upload, modify, publish, transmit, update or share any information on the Website/MM APP/ Website that -
i. belongs to another person and to which the User does not have any right to;
ii. is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
iii. harm minors in any way;
iv. infringes any patent, trademark, copyright or other proprietary rights;
v. violates any law for the time being in force;
vi. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
vii. impersonate another person;
viii. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
ix. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
A. You and all the registered Users of MM are bound by this terms and conditions. We request you to follow the guidelines of “Safe Match “ in Website/APP/WAP of MM
B. MM is not a broker or the agent of any MM member, and MM does not partake in the exchange of any kind of discussion between the MM members and Users or the results of their discussion.
C. MM Members are solely responsible for the communications (through any medium) with Users or vice versa. MM expressly disclaims any responsibility or liability for any transaction(s) or exchange(s) or interaction(s) or meetings or passing of information(s) etc. between any MM members inter se via e-mail, chat, interaction or any other medium of communication between MM members either using the MM APP/ Website or otherwise.
D. MM has no obligation, to monitor any such disputes arising between the MM members, and MM shall not be party to any such dispute/litigation etc. Unless otherwise provided in these Terms and Conditions.
A. You agree that all content of MM belong to MCL excluding your content for which MM has requisite license/right in terms hereof to display the same on Website/APP/WAP of MM
B. You acknowledge that you are responsible for the content (mandatory or optional content you provided on our website) and information including the profile details, photograph and other content(s) keyed in the relevant field of the Website/APP/WAP of MM at the time of the creation of the MM profile or subsequently modified by you and also for all the post and communication with other member(s).
C. You hereby represent and warrant that you own all rights, title and interest in your content/information or have the necessary licenses, rights, consents, and permissions to provide the said content/information.
D. However, by submitting the content/information to MM, you hereby grant MM a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public, law enforcement agencies, courts, and the MM's business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content/information (and derivative works thereof) in any media formats and through any media channels.
E. While MM does not accept any obligation to monitor the content/information, if the content/information is found not to be in compliance with these Terms and Conditions, then MM may delete the content/information and / or terminate or suspend your registration or (without a refund of any subscription paid by you in terms of clause 3 (A) of these terms and conditions). You agree that if the situation warrants MM may at its sole discretion put restriction on any MM member to other member's communications.
F. MM is a brand owned by MCL. MCL owns, retains and has complete rights in MM and the MM Website /MM APP/ Website/ MM Service.
G. MCL reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement by violators of the its proprietary rights or for illegally copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information including using it for commercial purpose in any manner whatsoever.
H. In the event we get a complaint against You and consequently we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any.
I. In the event we get acomplaint against You and consequently we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any.
You agree to defend, indemnify and hold MM, its subsidiaries, associates,affiliates, directors, officers, agents, employees, consultants, in full and on demand and against any loss, damage, liability, or demand, cost or expenses including reasonable attorney’s fees which they suffer or incur directly or indirectly as a result of use of the MM APP/ Website or otherwise in accordance with the terms or applicable laws. This defence and indemnification obligation will survive in perpetuity.
A. In no event will MM be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of your use or access to the Website/APP/ WAP of MM, including loss of profit or the like whether or not in the contemplation of the parties, whether based on breach of contract, tort (including negligence), product liability or otherwise.
B. MM is not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, handheld device or mobile telephones as a result of the installation or use of the Website/APP/ WAP of MM.
C. You expressly agree that your use of this Website/APP/ WAP of MM is at your sole risk. MM shall not be liable for the outcome of during any interaction in a meeting, call, sms, chat, eMail or social media posts at any point of time. You are solely responsible for your interactions with other Users. You understand that MM does not conduct criminal background checks on its Users or otherwise inquire into the background of its Users.
D. Notwithstanding anything to the contrary contained herein, MM's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to MM, for any specific MM paid package, and no further.
E. MCL / MM or its directors/ employees shall under no circumstances be liable, if any, MM member enter into financial transaction with any User or third party.
A. MM does not warrant that the functions contained in the Website/ APP/WAP of MM shall be uninterrupted or error free, that defects will be corrected, but shall endeavor to ensure User satisfaction. MM does not warrant that its Website/APP/ WAP of MM, its servers, are free of viruses or other harmful components.
B. MM/MCL is not responsible for any issues relating to any technical malfunction of any telephone network or lines, servers, software, hardware failures, Network congestion in internet, failure of electronic mail due to spamming or any combination of the above.
A. We/ MM in good faith reserve our right to terminate your MM membership or suspend/delete your profile at our sole discretion without any notice to you, without any refund of the amount paid by you and take any action as mentioned in clause 3 (A) of the Terms and Conditions, in case you
i. seek physical / financial favours from our other registered members or
ii. have provided incorrect information on Website/APP/ WAP of MM or
iii. have committed any fraudulent/ unlawful/ illegal activities through the use of Website/APP/ WAP of MM or
iv. have violated this Terms and conditions or
v. have misappropriated the name, likeness, email address, contact no or other personally identifiable information of another MM member created a profile on our APP/Webite/WAP by impersonation/ fake/ bogus/ false/ misrepresentation/ without consent of the person who’s profile is being registered or use only part information including using photo of third parties without the permission of such third parties or act with other members/employees in indecent/improper manner,
B. If MM receives any complaint against you and consequently we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any.
A. All payments to MM shall be made by way of Cheque/ Credit/Debit Card/ Netbanking/ RTGS/ mobile wallets/ UPI Activation and shall be subject to realization of the said payment.
B. Payment shall be through any world payment currencies
C. In case of dishonour of Cheque/demand draft, You shall be liable to pay applicable bank's cheque/DD bouncing charges.
D. MM uses third party payment gateways for collection of credit/debit card or other payment instruments. In case of payment gateway failure the same would be communicated to the MM member by the payment gateway provider.
E. MM shall not be responsible for Extra currency/conversion charges/deductions/error issues from payment gateway. In the case of failed online transactions, which result in no services, MM offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts through the payment gateway.
A. All paid Users of MM can renew the payment package to carry forward the un-used contacts (Mobile no. viewing and SMS).
B. The payment made by MM member to MM by way of registration / membership / renewal fee / auto renewal is /are treated as non-refundable.
C. Request for Refund of Paid Membership/ Auto-renewal, shall be provided only if the User has not used the MM services. Even one time usage of the MM services by the User would make them ineligible forrefund
D. Payment once made for MM services cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company.
E. MM members cannot put the paid MM service on hold even temporarily, for any reason whatsoever. Based on the tenure of paid MM service and date of payment taken, the renewalshall automatically happen on expiry of the applicable paid package taken by You.
i. We automatically renew all paid Memberships before the expiry of the term of the paid Membership until you cancel it. You agree that your account will be subject to this automatic renewal feature. We would send an electronic mail to your id registered with us for your automatic renewal
ii. When you first subscribe for your paid Membership, you acknowledge that when your paid Membership expires, it will automatically renew for the duration and at the cost prevailing at that point of renewal shall be applicable
iii. If you do not want your paid membership to automatically renew, you can at any time cancel your paid membership by any of the following methods.
a) By logging into your account on the Website/App by following the instructions : Click- Settings - Membership details -> Cancel Subscription -> Confirm
b) By mailing to the company
If the User is using WAP or PWA of MM, then the User has to go to the website or APP to do the cancellation for auto-renewal as mentioned in point a hereinabove
You and MM acknowledge that neither of us will bring nor participate in any class action or other class proceeding in connection with any dispute with the other party. Further neither you nor MM agrees to class arbitration.
A. In the event you file a false complaint against another User on Website/APP/ WAP of MM and consequently we have suspended/deleted that User’s profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against You and claim any and all costs expenses from You for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by You for the MM services as per clause 3 (A) of this terms and conditions.
B. Notwithstanding anything contained herein, MM reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on Website/APP/ WAP of MM (once such instance come to MM notice) in order to ensure compliance with the rules of such placement, prima facie accuracy and the prevailing laws in force for the time being, especially those relating to providing any obscene, libelous, blasphemous, slanderous, defamatory or invasive of another person’s (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity.
C. MM also reserves the right to block/ delete / suspend the profile which might be offensive, illegal or that might violate the rights, harm or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects.
D. After the expiry of the MM paid package, the MM member's profiles shall remain on MM/consortium of portals from MCL itself, until the MM member intimates the website for removal/deletion of once profile.
E. Notwithstanding anything contrary contained anywhere, under no circumstances, MM shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:
i. any act or omission done by MM/MCL/payment gateway/.;
ii. any untrue or incorrect information submitted by you or on your behalf;
iii. any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other User (including suspension/deletion of the profile from MM);
iv. any unauthorized or illegal act done by any third party relating to or connected with any information submitted by you or on your behalf;
v. any cybercrime attempted or committed by anyone and
vi. any incident of force-majeure or 'act of god'.
vii. Any issue already stated in these terms and conditions including limitation of liability clause of these terms and conditions.
F. MM Members are expected to exercise due care and caution, counter check the details submitted by the Users of MM while shortlisting the User and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. MM do not claim the authenticity or ownership of the home or office address scheduled for an appointment as being the member's actual or legal place of residence or employment respectively.
G. Termination of your access to and use of MM shall not relieve you of any obligations arising or accruing prior to such termination.
H. After availing our services and if you opt for chargeback , we will have the right to suspend your profile and take action against you as we deem fit without any notice to you.
I. MM shall without notice to you reserves the right to change and update the Terms and Conditions.
MM Members unconditionally agree that all disputes and / or differences between MM and Users, if any, shall be governed by exclusive Jurisdiction of India and to the appropriate court of law in Chennai, Tamil Nadu, India.
Both the parties agree that in case of any dispute, it shall be determined by an independent arbitrator and not my any Jury, Judge or an Court. The arbitration shall be conducted in accordance with the provisions of the Arbitration and conciliation Act, 1996, by sole arbitrator. The seat of Arbitration shall be Chennai, Tamil Nadu, India. MCL shall appoint the sole arbitrator. The arbitration proceedings shall be conducted in the English language
Regardless of any statute or law to the contrary, and to the maximum extent permitted by applicable law, any dispute must be filed within one (1) year after the date in which the incident giving rise to the dispute occurred. Failure to file an arbitration claim as described above within the applicable limitations period constitutes a waiver of such claim and serves as complete bar to any claim based on any dispute.
You hereby, unconditionally and irrevocably confirm that you have read terms and conditions and agree to abide by them and the information provided by you is true and correct.